AJ
Audrey J

1 reviews | Active since Jun 2015

03 Apr 2018, 16:39

Shameless *******

I am at a point of contacting the Ombudsman. 20 months ago i went to the Mall of Africa branch which had just opened and cancelled my Telkom WIFI contract. I was informed that i would incur a cost for the remainder of the contract. Later that week i went to Fourways & app**** for another one for my company and was granted. 20 months later i am receiving calls that i am owing Telkom, am in collections and have been blacklisted. I even have twitter chat history to confirm now your lawyers are smsing me threatening me. I have many services that i have with Telkom for myself and my company which are more expensive that this contract that it doesnt make sense to me why i would pay the others and just abandon this!!!! i am too busy to be following up on your consultants who neglected to do their job its not my fault that i was not emailed the cancellation documents of which early last year i spoke to some lady who promiseed to fix it but never got back to me. Now i am being forced to pay over R4 500 for wifi i never used

I refuse to be blacklisted because of your incompetence. P&p Attorneys must leave em alone!!!!!!! where do you get about sharing my contacts

0
Replies (1)
Telkom
Telkom's reply23 Apr 2018, 09:18
Official

Good day Audz5011,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,