<p>I've app**** for a new installation for a Telkom and ADSL line paid installation on the 18th Feb and was told it should take 14-21 days to be installed it's been almost a month now and I still don't have my line. Iv been battling with the call centre 10213 but just can't seem to get any satisfaction. The consultants r absolutely useless n tell lies all the time. I've dealt with Adam James on three occasions n he couldn't seem to help me iv asked to speak to his manager he puts me on hold for like 10-15 min n then drops the line. I'm not sure if Telkom trains their consultants correctly n educates them with the correct information cause I always get different info from every consultant I speak to or they just lie to me. I had a appointment 2day with a technician but it was a no show. So dissatisfied n disappointed by the service iv bn getting from telkom but the moment u miss a payment they on ur case for payment!!!!!</p>
HI cindy-damon
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI cindy-damon
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.