Shameful Telkom...Sad Sad Sad.....

As I sit here reading the reviews on Telkom, I can just wonder how does the CEO or COO must feel...They are at top management level of a massive service provider, yet they receive hundreds and hundreds of negative posts on Hellopeter.... I for one would have been so ashamed being a Head of Department in a company that just ignores its clients, the people that are paying their salaries... I have requested a line move about 4 weeks ago via Telkom website, the web stated that a consultant will call me within 2 days to confirm when the tech guy will be able to do the move... till today I have not yet received one phone call from any one at Telkom...Four days after i logged the line move, I phoned the call centre to find out what is going on, they claimed that the log never came through on their side, so i had to log a new move request... Two weeks ago i phoned the call centre again, now they claim the request is with the tech department, they do not know when the technician will come out to move the line. I phoned them again last week, still the same story... How long does it take to move a line? Best of all is, I just moved a couple of houses down in the same street..

I should have read all the complaints on hellopeter before I opted to use Telkom..

It is indeed sad to see such a huge service provider crumbling to bits due to poor/ non existent/ no care service delivery.....

Should any of the Telkom employees/ Managers/ Stake Holders have the decency to read this mail, I will leave my Ref no as well, although I know I am wasting my own time.....

Ref no ********** 80A

I really wish Telkom the best of luck for the future, they are going to need it...