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BM
Bronwynne M

1 reviews | Active since Mar 2009

16 Mar 2018, 18:17

Shame Telkom

Our line has been down for a week now.Absolute no effort from Telkoms side to correct it.I asked for a credit on the no use of service.That does not exist on Telkoms side.So now i guess i will have to cancel the service due to no service!

0
Replies (4)
Telkom
Telkom's reply10 Apr 2018, 09:57
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

BM
Bronwynne M's update10 Apr 2018, 10:06
Reviewer Update
Hello Tumelo Thank you so much for getting back to me. The telephone number affected is: ***/ A Meyer 189 Outeniqua Street Pretoria. Reference Number:***1 Regards Bronwynne
Telkom
Telkom's reply29 Apr 2018, 10:38
Official

Good morning Bronwynne

Sorry to bother, I'd like to follow up whether or not the problem still exists? fault has been cleared as resolved

Thanks in advance

Regards

Jawaad

HelloPeter Tem

Best regards,

BM
Bronwynne M's update29 Apr 2018, 12:30
Reviewer Update
Hi Yes thank you it has been resolved and a credit is to be passed.