shame on yoiu

I have been trying to resolve this simple matter for over 2 years the most recent 19.03.15<br> in that my telephone acc ***, the internet services was cancelled. since then the account has<br> been doubling over the months and the bank is raising a fee Of R50.00 pm for me to reverse this debit <br> although I was given a ref no 434cnz 120315. no response have sent several reminders all fell on deaf years<br> can this be resolved once and for all. pls the can the director respond or call me asap<br> <br> jay<br> ***