JH
JAY H

1 reviews | Active since Aug 2011

05 Jan 2017, 14:50

shame on telkom

<p>hi, i am trying to establish a debit that telkon is raising for over 3 years the most recent on 09.12.16 R2686.00, my bank was requested to return this debit. Each time i return a debit a charge is debited to my account. have communicated several times with the call centres, and the walk in centre in ballito, but to no joy. can you pehaps assist in avoiding unnecessary cost to me.</p> <p> </p> <p>secondly my tel acc has not been received for almost 2 months, it was coming to my postal address, for whatever reason am not receiving, how do i pay my account ??? 032/ ********** , please telkom catch a wake up. i would prefer the regional manger for KZN to contact me ********** 421</p>

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Replies (1)
Telkom
Telkom's reply06 Jan 2017, 12:51
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, please privately reply with your ID number and number in question.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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