Shady business tactics and appalling customer service

<p>On the 12th of May 2016, I loggeg a query with Telkom to complain about credit that was granted to me without my approval even after I had called in to say that I do not want any additional credit. I requested Telkom to refund me the additional R84.00 charged to my account as I was not made aware that all of a sudden there was a spending limit allocated to me hence the additional charges and they only returned to say that the spending limit was removed from account. I cannot wait for my contract to expire as I do not like the way Telkom conducts their business. You have lying customer care agents like Siphiwe and a business re-instating spending limits whenever they over ruling customer's request.</p>