1 reviews | Active since Jun 2016

21 Jun 2016, 07:02

Sh#t Service

<p>Kindly refer to Ref# ********** 4 as per telephonic conversation with Noniko this morning..I was debited an amount of R538.90..Consultant advised me that i made calls for R109 and i asked her how is that possible because i dnt have any spending limit on my account even in my contract i seleected no spending limit..i normally call in when i need spending limit..She advised i was sent an sms to advise about my limit..when i aked when it was sent,she advised she cant see the sms that was sent to me.I need this sorted out ASAP...</p>

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Replies (1)
Telkom
Telkom's reply21 Jun 2016, 11:47
Official

Hello meagen-solomon-green

This response serves as confirmation that your query has been received.
Your reference number : AI **********
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

Best regards,