BH
Bruce H

1 reviews | Active since Mar 2009

07 Jan 2016, 09:39

Seven complaints later still no joy. Worst service

I loaded a complaint late last year regarding the fact that telkom is still billing us for services we have cancelled and moved over to Afrihost. I received an email saying that they tried calling me on my cell but received no answer (What a load of bull) and if I require further assistance I must reply on the email. I did exactly that and never heard from telkom again. <br> <br> How many times must we fight and argue with Telkom over something that is very easy and trivial? <br> <br> We received a bill for over a R1000-00 last month! How difficult is it for someone at Telkom to get off their lazy behinds and make sure that we are no longer registered for any other services except line rental? <br> <br> YOU SHOULD ONLY BE BILLING US FOR THE RENTAL OF OUR LINE NOTHING MORE! How complicated is this to grasp?

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Replies (1)
Telkom
Telkom's reply07 Jan 2016, 11:39
Official
Hello fordeu,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM178099

Regards
Luleka
Telkom Social Media Team