SETTLEMENT REQUEST

I HAD A CONTRACT WITH TELCOM ITWAS GIVING ME A NETWORK THE I DECIDED TO TEMINATE THE CONTACT THE SAID I OW THEM R1409.81 ON APRIL. WE AGREED ON R469.99 PER MONTH THEN THEY DEBITED R1409.81 ONCE. THEY DIDNT TERMINATE THE CONTRACT ON THE MONTH OF MY THEY DEBITED R696.74 STILL THEY DIDNT TERMINATE THE CONTACT, I TRYED TO TALK TO THEM THEY SAID THEY WILL SORT IT OUT STILL THEY DIDNT DO ANYTHING THE FOLLOWING MONTH THE DERBIT ANOTHER R920.56 ON JUNE. THEN ON JULY I MOVED MY MONEY THEY TRYED TO DERBIT THEY DIDNT FIND ANYTHING. THE OTHER MONTH OF AUGUST THEY DERBITED R1366.30. WHEN I CALL THEY PUT ME ON HOLD FOR MORE THAN 2 HOURS. SO I WANT HELP WITH SETTLEMENT LETTER BUT THEY ALWAYS PUT ME ON HOLD.