Settlement

I have 2 cellphones and 2 data sim cards with Telkom, I requested a settlement amount on my cellphones so I can remain with the data contracts with no success for over a month. Only to receive my September invoice which amounts to the settlement amount on the 4th , and on the 13 September my data sim cards were blocked due to my bill being high, apparently I exceed my monthly limit so I was told. On the 14 September I settled the total amount of R 7 700, is being over a week and my data sim cards are still blocked . I've been calling Telkom since the past week and is the same promises that my sim cards will be activated with 24hrs.