LW
LIESEL W
1 reviews | Active since Jul 2015
23 May 2017, 13:22
SETTLEMENT
<p>I have been fighting for a ***** case that i reported in november 2016 to be finalised, and I am still waiting on feedback from Telkom to know that this matter has been dealt with and is off my name.</p> <p> </p> <p>I am in the process of applying for a homeloan and this matter is affecting my application negatively!</p> <p> </p> <p>I contacted 081 180, I spoke to a lady named Peggy who advised that I did not owe Telkom but rather Telkom owed me. I was asked to email ********** a letter with my request for proof that this account is now closed.</p> <p> </p> <p>I need this letter urgently!!!!!!!!!!!!!!!!!!!!!!</p>
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Replies (2)
Telkom's replyOfficial
24 May 2017, 07:18Hi L1ESEL
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply24 May 2017, 07:18
Official
Hi L1ESEL
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
02 Jun 2017, 09:13Good Morning LIESEL,
We have logged and sent your query to our Credit Management Team for further assistance, feedback will follow.
Your case number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply02 Jun 2017, 09:13
Official
Good Morning LIESEL,
We have logged and sent your query to our Credit Management Team for further assistance, feedback will follow.
Your case number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,