1 reviews | Active since Jul 2015
Setting up a landline
<p>I was in your Tygervalley store and provided my details to activate the land line in my current apartment.</p> <p> </p> <p>Since then I have not heard any feedback with regards to my activation. I log onto Telkom's website to check the status using my reference number but then nothing works.</p> <p> </p> <p>I do not understand how Telkom can have a policy of a 3 week turn around. That is just poor service. I am on leave this week and go back to work next week and based on previous experience. Telkom only decides to give you a call when the technian is actually in front of your door when you are not at home.</p> <p> </p> <p>I tried calling the call center but there I am just put on hold for over an hour.</p> <p> </p> <p>I would appreciate it if someone could contact me as soon as possible to have sorted as soon as possible. This I'm turn is delaying my adsl set up as well.</p> <p> </p>
Hello antonk13
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello antonk13
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Noleen
I am still waiting on someone to contact me with regards to this. Can someone please contact me today or earliest Monday. As I will be home on Monday afternoon and that will be best to have the line activated.
Regards
Anton
Hi Noleen
I am still waiting on someone to contact me with regards to this. Can someone please contact me today or earliest Monday. As I will be home on Monday afternoon and that will be best to have the line activated.
Regards
Anton
