1 reviews | Active since May 2016

18 May 2016, 13:49

set your sights low but strive to under-achieve

<p>Having become tired of waiting for Telkom to offer me a faster internet ADSL connection or respond to my multipe enquiries regarding LTE or fibre, I decided was enough was enough, filled in the correct for to terminate the ADSL but keep the phone line active and very clearly marked the date that the termination was to take place. Telkom with their usual efficiency disconnected me 2 weeks early and even accepted that the mistake was theirs but (and here's the rub), it would take 72 hours to reconnect! I got LTE from CellC activated within 30minutes and it's cheaper apples-with-apples than any Telkom "special". ******* service Telkom</p>

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Replies (1)
Telkom
Telkom's reply20 May 2016, 07:49
Official

Hello kevin-oldfield

This response serves as confirmation that your query has been received.
Your reference number : SM235036
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.