services suspended after payment

<p>In Feb telkom was supposed to debit my account with an amount of R966.50, the payment was then sent back when money was in the account, i was not informed of this until a debit of R1500 was taken 15 days later, i then wrnt to store anf calledbthe customer care no one could telle why this paymentbwas taken as itbwas notbreflecting all they could say was that ky initial debit was not successful,</p> <p>Store manager then advised to reverse the payment and pay in cash at Absa which i did then the next day no service i went back to store whete the manager then "logged a ticket" and to this day nothing has been done</p> <p>I was at the store numerous times and called customer services no one is alble to assist.</p> <p>Then this month I was supposed to have a debit of R1280.00 telkom nudebt then only took R597.23 I called and wentvto store so many times and I am still cut off to this day, even after I made payment of R900.00 which is now reflecting and telkom are saying the amount Nudebt took of R597.23 is still not showing after 9 days.</p> <p>Then I call nudebt again and they telle I an still in arrears of R1447.44 ***?????? Which means that telom and nudebt is not communicating and why was I even sent to nudebt when non of this was my fault and I have been making payments,</p> <p>Now I can only imagine what is happening this month because clearly telkom says I owe R597.23 and nudebt is seeing R1447.44 which is all paid only nudebt has to have the payment reflect and s**** the amount I paid.</p> <p> </p> <p>I an so highly disgusted with the services I have received from telkom I will never recommend them to anyone no one takes ownership you have to keep calling around and doing therrle work for them and you get nowhere cz everyte you repeat your story to different people and I an still cut off from using my services so highly disgusting. I have decided since I am not rotting anywhere with them I will be taking this to the consumer protection and ombudsman!!!!</p>