Services suspended account and contract has been cancelled.

I closed my account in Feb and cancelation was confirmed by a consultant. Yet in Oct 2024 my account was suspended . I`ve been several times to the Telkom store.. My time is being wasted trying to contact them to remind them of the repeated mistake of charging a closed account. If I have to, I will report this.

My account is CLOSED but I'm still getting charged a monthly fee. How can I get proper assistance.. MAKE IT STOP