Services not app**** for!

<p>Good day,</p> <p> </p> <p>I have been trying since May 2016 to resolve a service that was added to our our bussiness line by a person no one can put me through to at Telkom.</p> <p> </p> <p>The sales person Iyanda Khoza as shown on the telkom system added a bizztalk service to our account with no one authorising this service. We have tried contacting this person at telkom but she is not available.</p> <p>We were told to cancel the bizztalk service at the sales division and afterwards they will do a dispute to request a credit on our account.</p> <p> </p> <p>I have references confirming it has been cancelled ( ********** 59A) and that the dispute has been lodged ( ********** 6) all dated from 10 June 2016.</p> <p>Last month I received an account again with the service on our account and it was lodged again and promised to be credited on our account this month. </p> <p>We received an account again this month with the service charged. According to the accounts division it has not been cancelled again and we must keep paying these accounts to stop them from cutting our bussiness phone lines.</p> <p>This is an absolute injustice as we did not apply for the services and cannot get it off our account.</p> <p>This is costing us allot of unneccasary money as a bussiness. </p> <p>I have tried speaking to senior personnel but no one can assist me and is available according to the accounts division.</p> <p> </p> <p> </p>