IB
Ivan B

1 reviews | Active since Apr 2014

17 Feb 2016, 09:03

Services cancelled, 2nd time reporting it on HP

I have reported this before on HP.<br> i have requested my data (ADSL) to be cancelled in December 2015, yet I was still billed for it in January.<br> and guess what... i am still being billed for it in February... the account is now sitting at R1600...<br> good luck if you think i will be paying that...<br> it doesn't help talking to you in a civilized manner, you drive people to cursing and swearing!<br> this is my second post on HP about this issue, you just don't care, following this post i will fully take to FB and twitter, make sure people know how you operate...<br>

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Replies (1)
Telkom
Telkom's reply17 Feb 2016, 09:32
Official
Hello IvanBgr82,

Thank you for making contact with us


This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.


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Regards
Keagan
Telkom Social Media Team