Serviceless Telkom

Unfortunately there is not a zero star option. Logged "no-line" 8 April, silly enough to also order Fibre 13 April. Still waiting for response. The advantage of technology is that you can fool the consumer that he can respond/ complain online/ "chat with robots" whilst cutting down on actual service and quality. Now I want to cancel the entire order and line, and cannot get through to call centre or "cotrrect" agent. Had a phone call stopped halfway - not sure if it was a real technology glitch, or agent just hanging up. Strange, 3.5 years ago I sang the praises due to a 24 hour turnaround on faults logged.