1 reviews | Active since Jul 2014
Service wrongfully suspended
<p>Telkom has suspended my internet service for the wrong bill because I am now using mweb uncapped 10mbps i am supposed to pay for the internet line only this is rediculous this month I received a very complicated bill that I cannot even read and understand </p> <p>I am so ****ed off right now , I wanted to move my line to mweb on the 22 may 2017 Telkom consultant told me to email cancelation form which I did but till now they haven't put my line on holding pool so that mweb can pool it from there </p> <p>This is bad business service I need to talk to somebody about my bill but I can cos my line is suspended I'm told by voice recording that I should email them how is it gonna take to get response ?</p> <p>I want answers now !!</p>
Hi BONGYTCHIBS,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi BONGYTCHIBS,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
I called to get my adsl line put on holding the consultant told me to upload and email callation form which I did on the 17th of may 2017 still my line has not been hold , I want to move to another service provider please put mu line on hold I am begging u
I want to move my line to mweb
I called to get my adsl line put on holding the consultant told me to upload and email callation form which I did on the 17th of may 2017 still my line has not been hold , I want to move to another service provider please put mu line on hold I am begging u
I want to move my line to mweb