SERVICE WHAT SERVICE? FAULT 312CNK100516

<p>My land line has been out for 16 DAYS and counting now. Apparently a cable fault? But a month ago we had NO "SERVICE" for a week also due to a cable fault? We have see many tecnicians up and down the pole - and working on the side of the road on the distribution point boxes - can noone fix the fault? And why is it that once a fault is reported online THATS IT - NO FOLLOW UP! YOU CANT REPORT THAT THE SERVICE IS STILL DOWN?</p> <p>I WILL NOT PAY RENTAL FOR THE DAYS I HAD NO SERVICE. I HAVE RUN UP MY MOBILE ACCOUNT AS A RESULT.</p> <p> </p> <p>PLEASE EMPLOY COMPETENT, S****ED PEOPLE OR COMPETENT RELIABLE SUB CONTRACTORS</p>