1 reviews | Active since May 2017

07 May 2017, 20:46

Service what service??????

<p>We have been having issues with our Internet since February. We have been back and forth with telkom so many times. Frustrated is not even the word to use!!!!!! I don't understand why we have to pay for a service we are not even receiving</p> <p> </p>

0
Replies (3)
Telkom
Telkom's reply08 May 2017, 12:20
Official

Good day Monique,

Please privately reply and provide your ID number and affected number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update09 May 2017, 09:40
Reviewer Update

Reference nr we received ********** 8

I'd nr ********** 017088

Account is under my husbands name. Donovan lemos

's update10 May 2017, 20:05
Reviewer Update

No it has not been resolved. We have now been without Internet for 2 weeks. Please give me an email address for someone that will attend to our query asap and not an email address where I have to wait another week before someone replies.