Service, what service?

<p>I have been trying to resolve an issue with my ADSL line since 20 November, everytime i'm told it's escalated and nothing really happens. I have requested when the technicians come they need to come on weekends or after 17h00 in the week as i also work for a living. When technicians do come out they phone me to inform me that they are at my house and can they come in to test the line, during the week normal business hours.It's the worst company to deal with.</p>