Service, what service??

Still waiting on a landline to be installed / activated - its been two weeks (short in Telkom time though). I called the call centres, no one is able to assist me. Not sure why you call it a Customer Care Service Call Centre, as they do not care for customers and have no knowledge of anything, and even less service. My 2 year old niece could work there!!

Then Telkom want to know why people do not want to deal with them, you would think activating a line would be one of the more easier functions that Telkom offer, but clearly not.

If someone could please get in contact with me to advise the state of my query and when I can get my line installed, preferably before I have moved again, or even better, before our water runs out in Cape Town, that is a more realistic deadline I suppose. My REF: ********** 20A - Thanking you in advance for your fantastic service, once again!!