service, what service

<p>This is the second time I'm writing about this. "I app**** online on the 1st April 2016 for the uncapped wireless broadband for home. I got a mail back saying my application was successful with a ticket number. When I checked my mails the following day I saw a mail from Telkom that was sent the previous day at 7:02 pm saying that they had tried contacting me. As at to day nobody has contacted me about the application. I wrote on Telkom's facebook page and got a response say I need to mail hp@telkom .co.za, I did this on 29 April 2016, still no response as at 4:20 pm on 3 May 2016. this sucks"</p> <p>After this I received a mail requesting my e-mail address and Id-number : RE: TelkomZA Case: SM230222 (6 May 2016).I sent them this on the same day. On the 9 May 2016 I got a mail to say that it has been esculated. On the 10 May 2016 I received a call to say that they sent me my router and antenna (still waiting). On the 20 May I received another from the following number +***9 from a Mr Cebo saying that an agent will be contacting before the end of day to complete my application. Today is the 31 May 2016 and nobody has contacted me yet. This really sucks big time!!!!! I'm now considering going to another service provider.</p>