Service Unavailable

<p>Every month since signing yp on a 24 month contract with telkom for WiFi on an uncapped plan my service is continously unavailable. I Have to spend 20 minutes on the line just for the consultant to tell me that the technical is onsite and is looking into the issue after about 2 to 3 days the service becomes available but its veryvery slow. I have never been credited for this not once. This month is no different. my service is unavailable but this time i called telkom numerous times but there was no answer even after 30 minutes.....But yet i am still required to pay the full 880 for a service that i hardly ever recieve. Also my router wasnt working so i called the call centre and they advised me that i must give my router to the local telkom store for repairs. i gave them to repair, still under warrenty, on the 18th of June. After numerous attempts for feedback on my device they finally replaced my and handed it to me on Tuesday the 25th of July. i called the call centre again to advise the con****ant to credit my account because i was not able to use the service for over a month but she advised me that an agent will contact me which they have not till today, I AM EXTREMELY SHOCKED AND DISGUSTED ON THE SERVICE THAT TELKOM GIVES TO THERE CUSTOMERS.... THERE IS ZERO CHANCE THAT I WILL CONTINUE MY CONTRACT PAST THE 24 MONTHS...</p>