SERVICE TURN AROUND TIME UNACCEPTABLE

<p>I reported a line fault last Tuesday and was told by Friday a tecnician would have contacted me. I rang again on Friday to be told the line still had not been rested remotely and they would excalate it. I rang today and no escalation carried out on Friday... no call from a technician and no idea when the technician will call as this is not the fault centres responsibility according to Kagiso Mathole who also refused to escalate the fault.</p> <p> </p> <p>Telkom, your service is absolutely shocking! It is so unneeccessary to frustrate your clients the way you do!!! I do hope for a technician to contact ASAP and be at our address to repair the line.</p>