1 reviews | Active since Oct 2015
Service Transfer - New Home
I requested my Telkom service to be transferred to my new premises by the 1st September. I lierally moved across the road. I received an sms to from Telkom to be at home on the 11th September. Technician failed to arrive, no phone call received.<br> <br> Eventually technician (contractor for Telkom) arrived on Tuesday 15th. He said he did not have the equipment to complete the install. I have been on the phone since then trying to find out what is going on to no avail. <br> <br> It's no October - still no update from Telkom. This last month they have crippled my business which provides online digital media. I work from home as I have autoimmune disease and make my living by doing this work online. It's now over a month with no service - no feedback, however received bills to pay for this service during September which if I don't pay the service will be suspended.<br> <br> I am now at the end of a rope, no service, no income. Thank you Telkom for making my life even harder than it is. Very dissatisfied. If there was another operator I would no hesitate to change :(<br> <br> To think I have no feedback from a communication company is disgusting.
We apologise for the inconvenience caused.
We will escalate your query for further investigations and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
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We apologise for the inconvenience caused.
We will escalate your query for further investigations and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
