Service... thats a joke part 2

<p>Still waiting Telkom! Do not just give a reference number and think we will go away.</p> <p>I have tried repeatedly to get someone to sort out the cancellation of an expired contract that they are still charging me for. Requests via Hello Peter do not work, they say someone will contact you but never do.</p> <p>I have tried communicating via their website and was told if I pay the outstanding amount since I cancelled in February, they will actually cancel the contract even though I have not used it since January.</p> <p>Is there a competent person in Telkom that can look into this with a realistic solution? I have my doubts..........................</p> <p>Telkom please prove me wrong and sort this out even if it is 5 months later !</p>