**** service Telkom

Dear Telkom You debit my account in the 23rd of December and some how your collection department does not do their job. My account had been suspended since ioi have taken my money and to no avail does any of your consultants know how to solve my problem. It is beyond me that a business unit such as yourself can ***** my money and not provide me the service that I have paid you for. Today is the 4th of January 2023. This means that for two weeks now, you the mighty Telkom has been *****ing my money. Many calls to your call center and not a single call back. Many escalations done and not single call back. Above all this, you still double debited my account causing me extreme bank charges and causing my other debit orders to bounce debts the fact that your double debit charged me R150 and pushed my account balance low that caused other debit orders to bounce. I have been charged R521 additional to my bank for your incompetence. The best part is that you asking me for a bank statement not baring in mind that my bank statement for the current month will only be available at the end of January. Such pathetic service and yet I have been a telkom customer for about 10 years.