Service Sux! Don’t sigh up with Telkom!

After singing a two year contract with Telkom for Fiber at home, and paying a huge premium monthly, the service is shocking. My wife spent 45min on the phone yesterday logging a complain as it’s nit working. The agent then hung up and did not call back. Then we spent another 25 min and again, the agent hung up and never called back. Then on the third attempt, the agent said they will call back and needless to say we still waiting. We now have 0 internet connectivity. Your service is terrible and I’m in a contract, paying monthly over R1k and I don’t have a service! This is what makes you a 3rd World Service Provider. I manage a global contact Centre and I discipline staff for this kind of behavior and service.