Service Suspension Restoration & Billing Query

Telkom Business ethics are purely of self gain and not servicing the customer nor ever providing communication.

I had logged a dispute a while back early December but still received no response upon charges being app**** on my bill being high in which my service then was already suspended & payment was due, upon this I then let it go & proceeded to let them take payment on 12/31/2020 which was +1100 which should have reduced my bill to about +-R300 and as we’ll restore my services but till this day I have no service and contemplating closing my account with them and switch provider due to this case.

My account can’t be debuted for y’all gain cause at the end of the day it is ******** to an extent that they will send you out notifications about court suites due to you owing but when they debit your account and add another recurring increased bill we must sit back and accept charges, how would you feel if we as the customer took y’all to court as an establishment.

I would like a manager to call me back and resolve this once and for all because I have truly had enough & know from working within telecommunications losing one customer accumulates to a companies annum losses so don’t look to possibly pitching me a sale of some sorts as I know every trick in the book local and international.