Service suspended on 19/09/2021 even though arrears paid up on 16/ 09/ 2021

My account was suspended due to it being in arrears since August 31 2021.The complete amounts were paid on 16 September 2021.This afternoon my account was suspended according to Telkom, allegegly the account being in arrears.My account was in arrears for 16 days and you suspend it,even though I paid it up! Disgraceful to say the least without even consulting me telephonically, whereupon I would have explained that the arrears has been paid up.Your behavior is pathetic to say the least.This is the first time my account fell into arrears and common courtesy should have prevailed, but I guess you do not possess such! Cannot wait to cancel my contract in November 2021 when it expires!