Service suspended before next account date

We have been using Telkom uncapped ADSL for years, and ever so often I will pay the account on or before the next account date (according to the callcentre agent Telkom never cut the line before the last day of the next account due), which means I make a double payment. It has never been a problem and my service were always on as long as I stick to this dates. Suddenly last night Telkom decides to cut the line and the next due date for payment is only 28 September 2015. Is this the type of service we can expect now that Telkom is letting all the capable people go? If so, I sincerely hope Nutel or wireless internet is rolling out in Postmasburg very soon, it seems Telkom does not need my measly R 1 400.00 every month. If the service is not reconnected I am seriously contemplating cancelling the service and making it my life mission to convince people to move away from Tekom. We became used to bad service for too long, it is time to voice our unhappiness.