1 reviews | Active since Mar 2017

26 Mar 2017, 16:35

Service sucks

<p>I took a mobile contract with telkom. Im waiting for 6 days already to activate my sim. Everytime I phone they says they have put in a request and I must wait 48 hours. The manager refuse to speak to me. </p>

0
Replies (4)
Telkom
Telkom's reply26 Mar 2017, 19:39
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

's update26 Mar 2017, 19:47
Reviewer Update

Im using the zipzap credit card machine for business. I cant use data to let customers swipe. I lost alot of business on friday and Saturday. This beter be fixed by 8am tomorrow morning. Otherwise I send this phone back.

Telkom
Telkom's reply28 Mar 2017, 09:26
Official

Good day Shaun,

Kindly provide us with the sim ICCID number ( that 20 numbers on the sim card ) and alternative contact number for follow up and assistance. Privately.

Regards

Tsebo

Best regards,

's update28 Mar 2017, 17:07
Reviewer Update

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