Service still suspended

Payment was made on the 28th August via debit order, Services are still suspended to date. Been phoning the call centre since last week Friday, and just empty promises of managers that will call back, and no calls to date. Proof of payment was submitted to Westgate branch, and also faxed to the call centre as well as nudebt, Both saying they have not received payment hence the line still suspended. On Saturday morning received an sms to say legal action will be taken due to no payment. Phone call centre again, very irrate because no one is taking responsibility and no one is willing to help, seriously is that the kind of service Telkom gives???? I regret taking out 2phones + tablet with them. SERVICE SUCK BIG TIME!!!!!!