Service Providing Not Provided For...

I app**** to have land line and adsl line installed through Telkom. My application had been declined because apparantely there is high theft in the area. It's only my house and 2 other neighbours that cannot get landlines due to this "high theft" problem. Everyone else in our street has either a Telkom Landline or ADSL, so how can just 3 people be affected by this high theft problem.

I am aware of previous neighbours staying in the street and in front of their house was the grey Telkom server box for a couple of houses in the street, unfortunately they were not very good characters and dismantled the cabling to sell, however they have since been evicted and moved out of the area since the end of 2015 and still Telkom does not want to assist us in anyway. Our Ward Councillor was involved in getting rid of these people from our street so he could vouch that this was the only problem however Telkom still dont want to assist me, I am needing the internet to work from home but I can't even do this... What more do I have to do to get Telkom to assist me. My neighbour, a 70 year old man had been a Telkom client for many years and his landline had been affected due to this, now that the issue of the neighbours being sorted out had been dealt with he too would like his landline to be replaced as this is his only port of communication to many of his family up country and even outside the country.

Everytime I try contacting Telkom, I'm advised that I must go through to the Planning department - I think that they still planning to contact me because sonce August I have heard nothing back from them.

This is ****py service from what is supposed to be SA's most valued service provider.

Thanks for nothing Telkom.