SERVICE PROVIDER OF TELKOM NOT EQUIPT TO INSTALL S

PART OF MY CONTRACT WITH TELKOM LTE IS A FREE ROOTER AND INSTALLATION OF A LTE BOOSTER ANTENNA. NOW AFTER A MONTH TODAY THE TECHNICIAN CONTRACTED BY TELKOM ARRIVE TO INSTALL THE ANTENNA, JUST TO DISCOVER THE CABLE IS TO SHORT TO INSTALL THE ANTENNA FROM WHERE I CAN RECEIVE A BETTER STRONGER SIGNAL, .ON MY FRONT STOOP OF MY HOUSE , WHEN THE TECH( SERVICE PROVIDER ) PHONE TELKOM THEY INFORM HIM THEY CAN SUPPLY LONGER CABLE BUT THAT I MUST PAY FOR LONGER CABLE., THE AGENT WHEN DOING MY CONTRACT VERBALLY WITH ME, NEVER INFORM ME AND NEVER , MENTION TO ME THAT , IF THE PATHETIC SHORT CABLE OF 10 METRE IS TO SHORT, THAT I MUST PAY FOR LONGER CABLE. I WANT THE SERVICE THAT WAS PROMISED TO ME WHEN I AGREE TO THE CONTRACT. I WANT MY ANTENNA INSTALLED WHERE THERE IS BETTER AND STRONGER RECEPTION . I HAD TO TAKE A DAYS VACATION LEAVE TO BE PRESENT. I CAN ONLY BE AVAILABLE ON A SATURDAY.