Service Pathetic

<p>Its been over 3 months now since I have sent my lte modem for repairs at the Overport Telkom office, I never received any feedback from them, I went to the store a month and a half after i book it in, to enquire what was the status of the repair, the person at the counter was glad to help but to find out that they don't know what happened to the modem, telling me the supplier did not receive it. He then told me not to worry he will investigate it and he will let me know in three days, it has been over a month now and still no word. I am paying still paying Telkom for my data but no Modem to use it. I think this is a breach of contract and thinking of cancelling.</p>