service pathetic

I arranged for my telkom line to be relocated from Sea View to the Bluff . Unfortunately the home we were going to rent was not ready for occupation so I called Telkom to change the date twice and sent 2 e mails. Low and behold all my services have been discontinued and I am told that this cannot be reversed . Part of my business is run from home so now I sit without any form of Telkom communication ie land line or ADSL line. I am also in the middle of exams for a qualification. I am told I can reapply for my Sea View line which will take 7 to 21 days. To say I am so annoyed is an understatement as I did everything correctly and was assured by your consultants that I would not find myself in this position I am totally disgusted with your inadequate and pathetic service <br>