kP
kagiso P

1 reviews | Active since Jun 2016

03 Jun 2016, 12:38

**** Service, Paid contract but my phone is still blocked

<p>What a terrible service from Telkom, they debited my account 31/05/2016 and on 01/06/2016 i took my bank statement as proof of payment to the Sandton branch and they said my phone will be fixed after 48hrs, today is 03/06/2016 i went back to the store in Sandton RUDE CONSULTANTS! they now say after 7 WORKING DAYS!!! this is bull im very dissapointed in this network i WILL NEVER RECOMMEND IT TO ANY of my friends, i honestly regret taking a contract with you guys, and this is the 2nd time they do this to me... i cant wait for this stupid contract to end so i can cancel it... VERY DISSAPOINTED IN U!</p>

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Replies (1)
Telkom
Telkom's reply05 Jun 2016, 07:02
Official

Hi LegisoP

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM239855 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team