WG
Wilna G
1 reviews | Active since Sept 2015
30 Sept 2015, 13:24
Service ordered 15 August, still not installed.
We've ordered a transfer of a fixed Telkom line to another address on the 15th of August 2015, to be installed on the 1st of September. Up to now, NOTHING. We've tried to contact Telkom call centre, spoke to Nontholo, Diago, Bongo, Alicia, Ntahbileng, Babelwe, Jackie on several occasions since the 8th of September. All promise, but no one delivers. I've been holding now for 35 minutes, with NO ONE answering the phone! Pathetic!!!!
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Telkom's replyOfficial
30 Sept 2015, 15:27Hello Wilna Gates,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150825
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150825
Regards
Luleka
Telkom Social Media Team
Telkom's reply30 Sept 2015, 15:27
Official
Hello Wilna Gates,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150825
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150825
Regards
Luleka
Telkom Social Media Team