AS
Andrew S
1 reviews | Active since May 2015
14 May 2015, 10:40
Service or lack of it
It is practically impossible to notify a fault on my Telkom land line. When I try to register the fault online it says that The requested URL /secureapp/telkom/assurance/public/logafault was not found. When I call the call centre I gave up after about 30 minutes. The Telkom stores in Pretoria East say that you cant't log a fault with them.<br> <br> My land line has not been operational now for at least 6 months but I still have to pay the monthly rentals.<br> <br> Service = Zero
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Telkom's replyOfficial
14 May 2015, 11:29Hello Andrew436,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110669.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110669.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply14 May 2015, 11:29
Official
Hello Andrew436,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110669.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110669.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***