SM
Shireen M
1 reviews | Active since Sept 2015
09 Feb 2016, 13:53
service not working
hello Peter, we are still having problems, with our fibre ref SM149063. The specialist is seeing to the problem, but with no success. Telkom needs to credit our account, at the request of my boss. The company has been paying for this service to no avail. Telkom needs to contact our office and make arrangements with my boss about the credits.
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Telkom's replyOfficial
09 Feb 2016, 14:13Hello sherbs,
Thank you for making contact
We do apologise for the delay. Please be assured that we have tasked our team to escalate the incident and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact
We do apologise for the delay. Please be assured that we have tasked our team to escalate the incident and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply09 Feb 2016, 14:13
Official
Hello sherbs,
Thank you for making contact
We do apologise for the delay. Please be assured that we have tasked our team to escalate the incident and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact
We do apologise for the delay. Please be assured that we have tasked our team to escalate the incident and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team