Service not rendered

Good day<br> Afterseveral days of no internet service and weeks of a faulty phone line, I called Telkom on 1 September to log a call. I was told that a technician would come with 48 hours. No one came. After 1 week I called again on 8 September and was told that the query was escalated and that a technician would come within 4 hours. No one came. I called again on 9 Septembrr snd was told someone would come on 22 September. I expressed disapproval and demwnded that someone come on the same day. Still, no one has come.<br> In the meantime,I have incurred time and cell phone costs for over 60 minutes with Telkom, I've had to purchase mobile data to be able to work (R400) thus far, Telkom is still charging me a monthly bill for services NOT rendered and I am highly inconvenienced.<br> <br> I demand that my service be immediately resolved.<br> <br> An Unhappy client<br> Nomakhwezi Fudu<br> ***<br> ***<br> <br> Referencenumbers are:277crk010915 and 740456