Service not cancelled since February - second HelloPeter Complaint

<p>I don't know why I'm even bothering to do this again, as the Telkom social media team are obviously as ineffectual as the rest of the business.</p> <p>I say this because I have complained about this matter before, which has resulted in no action.</p> <p>I sent through a cancellation request for my SoftCap 40 gig line in February. This should have been cancelled end February. I am still being billed the R130 per month to this day.</p> <p>I have resent the cancellation notice on at least three occasions (perhaps more), none of which have resulted in any action.</p> <p>I am quite astounded that Telkom can fail to act on something so simple, so many times.</p> <p>Will you finally do what you should be doing?</p> <p>Or, I guess ICASA, Wendy Knowler, etc, etc are my next step.</p> <p>Number in question in (011) ********** </p>