Service Not Cancelled

<p>We cancelled our Telkom line on the 13 February 2017 at the Feastival Mall Telkom Store and e-mailed all the documentation to ********** on the 17th February for the line to be cancelled by 28 February 2017.</p> <p> </p> <p>The service has not been cancelled and we are being billed for the use of a line at a address where we no longer live. ********** 201</p> <p> </p> <p> </p> <p> </p>