mP
malvern P

1 reviews | Active since Sept 2012

19 Jul 2017, 09:17

Service non existant!

<p>Based on my previous review "Line down since Saturday morning". 2 weeks and still no answer. The best feedback I got so far is from Mweb(My ISP) - who can just tell me that a technician is assigned. Not even them can get an answer from you. Your social media team could not even get an answer from you. Can you get any worse?</p> <p>Our whole area is down - and not a single one of us can get communication from you. Can you please stop ripping the country off by charging for a service that you do not even provide.</p>

0
Replies (1)
Telkom
Telkom's reply20 Jul 2017, 18:13
Official

Hi nothappycapetown,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,