Service levels are shockingly appaling

Dear Reader / HelloPeter <br> <br> I Hate having to resort to this but incompetence really grinds my gears. <br> So after 7 calls to this Technical call centre and 4 times the port has been restarted they say a Technician should come out within 3-7 working days ( Yet these companies expect on time payments ) <br> My line was installed last week Tuesday how the hell can it be Faulty ??? <br> <br> This is exactly what is wrong with all these big companies - they don't give a hoot about you because you are just a payment, so in short 2 Call Centre technicians state there is a fault at the Exchange 1 says it the DSLAM and the rest say my line is fine ? <br> <br> My internet has been down since Saturday .... So Telkom what will you do? <br> <br> Regards <br> Lee