ED
ELAINE D

1 reviews | Active since Mar 2011

23 Aug 2016, 07:47

SERVICE LEVEL IS NIL THOUGH PROMISES GET MADE THAT ARE BROKEN -NOBODY IS MOTIVATED TO HELP ON A VERY URGENT QUERY -NOTHING IS DONE EXCEPT PASSING THE BUCK

<p><br />IT IS NOW 23 DAYS AND WE STILL DO NOT HAVE A LANDLINE AS TELKOM SERVICE LEVEL IS THE WORST IN SA EVEN THOUGH WE HAVE WASTED DATA CELLPHONE CALLS TO THEIR CONTACT CENTRES AND SPOKEN TO MANAGERS BUT NOBODY CAN GET ANYBODY TO PUT IN OUR LANDLINE AS MY DAUGHRTER WORKS WITH OVERSEAS CLIENTS AND HAS USED THOUSANDS OF RANDS OF DATA AND CELLPHONE CALLS FOR HER NEEDS WE NEED ANOTHER SERVICE PROVIDER TO GIVE TELKOM COMPETITION AS THEY DO NOT CARE FOR THEIR CUSTOMERS AFTER 60 YEARS FAITHFUL SERVICE THEY ARE A SHOCKING SERVICE PROVIDER AS NO ONE HAS ANY AUTHORITY TO GET AN URGENT REQUEST COMPLETED EVEN THOUGH WE WERE PROMISED A LANLINE ON THE 1ST AUGUST</p> <p> </p> <p> </p> <p> </p> <p> </p> <p><br />Like · Comment..</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Ané van der Merwe<br />Today at 08:59.I need to speak to a manager about my deceased father's deposit. My... See more</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Like · Comment..</p> <p> </p> <p><br />...</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>.<br />.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Chat (17)</p> <p> </p>

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